Most of the systems built to serve people instead do more harm than good. In Broken, Dr. Paul LeBlanc, president of Southern New Hampshire University, draws on his experience working in one such system – education – to reconnect us to the human facets of serving people. In doing so, he charts a course for rebuilding and reinhabiting better systems across education, healthcare, criminal justice, government and more.

On Thursday, February 23, from 12 to 1 pm MT (2 to 3 pm ET), I interviewed Dr. LeBlanc on his new book, his experience with learners of all backgrounds during his career, and what new approaches and partnerships may be able to help our social systems rebuild and recalibrate.